SPYPOINT policies

Security Reporting

Spypoint is committed to helping protect your security while using Spypoint products. If you have identified a security vulnerability that affects Spypoint products, you may report it directly to us at (security@spypoint.com).

Processing times may vary on a case-by-case basis. We strive to acknowledge all relevant submission within five (5) business days.

When reporting a product security vulnerability and to help us better assist you, you may include the following information:

  • Name and version of the affected product or software;
  • Technical description of the vulnerability and;
  • How you discovered the vulnerability.

Upon the processing of your report, we will monitor the situation and status updates will be provided as necessary.

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